Transparent commercial terms & 100% network uptime SLA
We are committed to our small business, corporate and wholesale channel partners.
Recognising the importance of the services we provide, we have have developed clear and transparent policies that set out our commercial terms, our obligations to you and your responsibilities as a customer. Please contact your Account Manager if you have any questions about our terms.
Our commercial terms set out our responsibilities, processes
Our robust 100% network
uptime SLA ensures availability of services
To maintain compliance, we restrict activity that is illegal or
may impact others
Documents should be read in conjunction with any executed Service Orders. These may alter or replace terms from global policies.
Please direct any compliance inquiries to the Compliance & LEGAL Portfolio