Transparent commercial terms & 100% network uptime SLA

Terms and Conditions

We are committed to our small business, corporate and wholesale channel partners.
Recognising the importance of the services we provide, we have have developed clear and transparent policies that set out our commercial terms, our obligations to you and your responsibilities as a customer. Please contact your Account Manager if you have any questions about our terms.

Terms of

Our commercial terms set out our responsibilities, processes
and policies

Read Document

Service Level

Our robust 100% network
uptime SLA ensures availability of services

Read Document

Acceptable Use

To maintain compliance, we restrict activity that is illegal or
may impact others

Read Document

Documents should be read in conjunction with any executed Service Orders. These may alter or replace terms from global policies.
Please direct any compliance inquiries to the Compliance & LEGAL Portfolio

I’ve dealt with dozens of web hosting providers over the past three years, but Intergrid’s service has surpassed all of them.

Hugo, from a Perth engineering firm